Frequently Asked Questions & Support
This section contains the answers to the most commonly asked questions. Please look through these before submitting a support issue.
There could be one of two reasons for this. First, you might have reached the current Translate or AI limits. Please visit Limits page for more details. Second, you might be using the extension too quickly (too many requests in a short span of time).
Please visit the Limits page. It has a section about supported languages. Most of the main languages are included in our list. If you require specific languages for your channel, contact support using the form below to see if we can add them for you.
It's easy. Just go to Dashboard, click 'Manage Subscription', then 'Manage on Stripe'. Log into Stripe, and there you should be able to control your subscription.
Yes, you can. But keep in mind that your current plan will be removed.
A video title counts as 1 request. Descriptions count as 1 request per 300 characters (rounded up). So a 1000-character description would use 4 requests, plus 1 for the title = 5 total. To reduce usage, try keeping descriptions short and clear.
If you didn't find the answer to your question, please fill out the support form below and we will get back to you as soon as possible.
Note: To contact me directly for anything that needs to be fixed ASAP, please reach out on
Telegram.