Privacy Policy

Please read this privacy policy carefully to understand how we collect, use, and protect your information.

Introduction

At VidAI, we take your privacy seriously. This Privacy Policy page outlines the information we collect and how we use and protect it. By using the VidAI Chrome Extension, you consent to the practices described in this policy.

Beta Phase

Please note that our platform is currently in a beta phase. This means that we are continually testing and improving our services, during which the subscription plans, features, limits, and even pricing may change. By using our services, you acknowledge and accept these conditions. We thank you for your understanding and patience during this phase.

Information We Collect

We may collect certain information from you when you use the VidAI Chrome Extension, including:

  • Personal information such as your name and email address.
  • Usage information such as your IP address, browser type, and interactions with the extension.

Cookies and Device Storage

VidAI stores, accesses, and collects information directly or indirectly on or from your devices, including by placing, accessing, or recognizing cookies or similar technology on your devices or browsers. Specifically:

  • Session Cookies: We use session cookies to maintain your login state and remember your preferences while you use our services.
  • Analytics Cookies: We use Google Analytics cookies to understand how users interact with our services and improve our offerings.
  • Browser Storage: The VidAI Chrome Extension may use browser storage (localStorage or sessionStorage) to store your preferences and settings locally on your device.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our services.

How We Use Your Information

We use the information we collect to:

  • Provide and improve the VidAI Chrome Extension and its features.
  • Communicate with you regarding updates, promotions, and important notifications.
  • Respond to your inquiries and provide customer support.

Security

We prioritize the security of your information and take appropriate measures to protect it. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

YouTube API Services

VidAI (https://vidai.help) uses YouTube Data API v3 services provided by Google to enable video translation features. When you authorize VidAI to access your YouTube channel, we collect and process the following information:

What Data We Access

VidAI accesses the following YouTube metadata:

  • YouTube Metadata: Video titles, descriptions, and localizations (translated metadata)
  • Channel Information: Channel ID, title, thumbnail URL, and description
  • Video Metadata: Video titles, descriptions, publication dates, and other metadata necessary for translation services
  • Access Tokens: Encrypted OAuth tokens that allow VidAI to access your YouTube data on your behalf

Important: We do NOT access sensitive information, personal information beyond YouTube channel data, or upload any content unless explicitly triggered by you.

Why We Access That Data

We use this information solely for the purpose of providing translation services:

  • To display metadata (titles, descriptions, localizations) for translation
  • To update metadata when the user requests translation
  • Nothing else - we do not use YouTube data for any other purpose

Google API Services User Data Policy Compliance

VidAI's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

How We Store the Data

We do NOT store personal Google data. We store only the minimum necessary data:

  • Channel ID, title, thumbnail URL, and encrypted access tokens on our secure servers
  • Translations may be cached temporarily to improve performance
  • Access tokens are encrypted and automatically refreshed when they expire
  • No third-party sharing - we do not share your data with third parties

Data Caching

To improve performance and reduce API usage, VidAI temporarily caches YouTube video metadata (titles, descriptions, publication dates, thumbnails, privacy status) for short periods:

  • Video Lists: Cached for up to 1 hour
  • Video Details: Cached for up to 10 minutes
  • Channel Playlist Information: Cached for up to 12 hours

Cached data is automatically refreshed when it expires, or you can manually refresh it at any time using the "Refresh" button on your channel page. All cached data is automatically deleted or refreshed within 30 calendar days as required by YouTube API policies. Cached data does not include any personal information beyond what is necessary to provide the translation service. Clearing or refreshing cached data does not affect your YouTube channel or videos stored on YouTube.

Data Sharing

We do not share your YouTube data with third parties except as necessary to provide the translation service through Google's YouTube API Services. Your use of YouTube features is also subject to Google's Privacy Policy.

User Control

You have full control over your data:

  • Users can disconnect their Google account at any time
  • We delete stored data upon request
  • You can request deletion of your YouTube channel data and tokens at any time

When you request deletion, we will immediately and permanently remove:

  • OAuth access tokens and refresh tokens
  • Channel information (channel ID, title, thumbnail URL, description)
  • All translation data associated with the channel
  • VidAI's ability to access or manage your channel

Note: For credit tracking purposes, we retain API usage logs (ApiLogs) that are linked to deleted channels. These logs contain only usage statistics and do not include any personal or channel-specific information.

How to Request Deletion

You can request deletion of your YouTube channel data in four ways:

  1. Through VidAI Interface: Remove the authorization from the YouTube Channels page. When you delete a channel authorization through our interface, we will immediately revoke the OAuth token with Google and permanently delete all stored access tokens, channel data, and translation information.
  2. By Support Ticket: Submit a support ticket requesting full data removal through our Support page. We usually process these requests within 24 hours.
  3. By Email Request: Contact us at privacy@vidai.help to request immediate deletion of your stored YouTube data. We will process your deletion request immediately upon receipt.
  4. Through Google: Revoke access via your Google Account Security Settings. When you revoke access through Google, we will delete all API Data related to your account within 30 calendar days as required by YouTube API policies.

Important: Deletion is permanent and cannot be undone. If you wish to use VidAI translation services for your channel again after deletion, you will need to re-authorize the channel and set up all data from scratch.

Questions About YouTube Data

If you have questions about how VidAI uses YouTube API Services or wish to exercise your rights regarding your YouTube data, please contact us at privacy@vidai.help.

Third-Party Services

The VidAI Chrome Extension may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing the privacy policies of any third-party services before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, which may also include changes in our practices due to development and testing phases, including our beta phase. We will notify you of any changes by posting the updated policy on this page. It is your responsibility to review this policy periodically for any updates or changes.

Contact Us

If you have any questions or concerns about our Privacy Policy or privacy-related questions, please contact us at privacy@vidai.help or support@vidai.help.